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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy Bethel

November 20, 2024

5  out of  5
rating by Cathy Bethel
"Marc has been the most professional and proactive insurance agent I have ever experienced in my years with State Farm. He has dedicated staff that assist me quickly and efficiently when I visit. Marc is great with letting me know what I need to do, helps me to initiate whatever is needed and sends texts and emails to keep me informed as things progress. If you need a great insurance agent that works for you, especially when you need it, I highly recommend Marc Amesse and his office staff on Broad Street in San Luis Obispo!"
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James Ferguson

November 13, 2024

5  out of  5
rating by James Ferguson
"I called Marc late one afternoon as the office was closing, leaving a message about damage to my vehicle. The first thing the next morning I received a call from Marc himself. He very expertly explained the claims process and how I could register an account with State Farm so I could follow the progress of the claim via my email and smartphone. He called me back in just a few minutes with my claims number and the process was under way immediately. Before we had completed the call we discussed a rental car company to use. Within a few minutes I received a call from the rental car company, as State Farm had already contacted them to call me. I was totally impressed with Marc's quick response and his reassuring calm, friendly demeanor. He immediately reduced the stress I was feeling. I would recommend Marc to anyone who is seeking expert and caring service."
We responded:
"James, Thank you for taking the time to share your experience! I’m glad I could help you and make the claims process smoother for you. Your kind words mean a lot to me, and I truly appreciate your recommendation. If you need anything else, please don’t hesitate to reach out! I am always eager to help. Best, Marc"
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Lynda Soldavini

October 23, 2024

5  out of  5
rating by Lynda Soldavini
"Mark Amesse is an amazing agent, and I would give him a 10 star review if I could. He is always gone above and beyond to help me, including even offering to bring me a car battery when my battery had died, and my car was in my garage. He is so kind and thoughtful"
We responded:
"Lynda, Thank you so much for your kind review! I truly appreciate your kind words. It’s always my goal to serve, and I’m glad I get to serve you during that time. Your support means a lot to me. If you ever need anything else, please don’t hesitate to reach out! Warm regards, Marc Amesse"
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Scott Dubrul

October 10, 2024

5  out of  5
rating by Scott Dubrul
"Marc and Mimi are amazing. They are experts and handle everything immediately. I highly recommend using them for your insurance needs!"
We responded:
"Scott, thank you very much. I appreciate you very much. It is always a privilege to serve you. Reach out anytime. -Marc. "
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Chris Ferree

September 24, 2024

5  out of  5
rating by Chris Ferree
"Marc and his office have gone above and beyond for my family and I this year, especially. We had a branch fall on a car and a deer run into another.. Both situations were handled seamlessly with the detail shop. Marc has welcomed regular conversations to assure my coverage contimues to meet the needs of my family & life."
We responded:
"Thank you, Chris. I appreciate you. It has been a blessing to serve you all these years. Thank you for taking the time to express your kind words. Talk to you soon. -Marc"
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Cindy Dougherty

April 5, 2024

5  out of  5
rating by Cindy Dougherty
"I like dealing with local companies. I found that Marc Amesse, Alex and Mimi are awesome. They always treat me with respect and never try to talk over me. They will explain answers to my questions more than once in different ways if need be."
We responded:
"Cindy, thank you very much for the review. I have enjoyed working with you all these years. Thank you for your trust and the great conversations. "
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Ms D

March 27, 2024

5  out of  5
rating by Ms D
"It is always a pleasure to work with Marc and his staff at State Farm Insurance. His staff's professionalism, knowledge, and customer service demonstrate that they care for the client. They strive to provide the best policy options and accommodate my insurance needs. If you want a personable insurance experience, I highly recommend Marc Amesse - State Farm Insurance."
We responded:
"Ms D. Thank you for the kind review. I appreciate you taking the time. It is an honor. We are always happy to serve you. Please don't hesitate to reach out. We are here to help. "
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Mizu

March 22, 2024

5  out of  5
rating by Mizu
"The staff at this office were kind, informative, and extremely helpful. Especially Alex whom, I spoke to through the whole process of switching my policy from another state. I am so happy I chose this office to get my insurance."
We responded:
"Hello Mizu. You are very kind. Thank you for recognizing Alex and his all he does to provide great service. Thank you for choosing us. I appreciate the opportunity to serve. "
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Kyle Mah

March 21, 2024

5  out of  5
rating by Kyle Mah
"My policy review with Alex Dieguez was quite a pleasant experience. While only having a basic knowledge of how insurance works, Alex took the time and patiently went through different policies in order to find the right one that best fit me. He was quite inquisitive by asking me specific questions about... me! It really felt I was just talking to a friend that truly cared about my wellbeing and helped me find a policy that fit my budget. Thank you!"
We responded:
"Hello Kyle. Thank you for recognizing Alex. Our desire to get to know our customers so can best help identify needs, gaps, and goals is very important us. Alex has a genuine desire to help and get to know others. Have a great day. And thank you again. If there is anything else we can do to meet our auto insurance or life insurance needs, please reach out. -Marc Amesse - State Farm Agent"
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Cela G

March 19, 2024

5  out of  5
rating by Cela G
"I had to write a review for Marc because he and his team are the absolute best from State Farm! I don't really like dealing with insurance, nor do I really understand all of it, however Marc and his team have absolutely been the most helpful people around whenever I have any questions or concerns about my coverages or payments. Especially considering that I have had so many questions regarding the recent price changes and insurance coverages in CA, I don't think I would still be with State Farm if it weren't for how patient, knowledgeable, and informative Marc's team has been. Thank you Marc and Marc's Team!"
We responded:
"Hello Cela! Wow. Thank you for the kind words. My team and I strive to treat every customer like our own family. I am very happy you feel supported in your interactions with me and my team. I appreciate and am thankful for the opportunity to serve. Feel free to reach out anytime. We are here to help in anyway we can. Thank you again for your kind words. Marc Amesse - State Farm Agent. "
Profile photo of Mari A. Lee, LMFT, CSAT-S

Mari A. Lee, LMFT, CSAT-S

March 12, 2024

5  out of  5
rating by Mari A. Lee, LMFT, CSAT-S
"Marc and Alex are professional, personable, and responsive to emails or text messages. They are a good team and seem to really care about their clients."
We responded:
"Hi Mari. Thank you for the kind review. We do care and I am very happy you noticed. I appreciate you taking the time to recognize Alex and the office. Please reach out anytime. I'll be in your neck of the woods next week. Let me know if you would like to set a meet to review or discuss anything else. Have a great day. -Marc Amesse State Farm Agent. "
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Catherine Sun

March 9, 2024

5  out of  5
rating by Catherine Sun
"Working with Alex Dieguez has been a very pleasurable experience. He is a very hard worker and his communication is top tier. After helping me set up my auto insurance quote, he went above and beyond to make sure that all my questions were answered and that I was fully satisfied with the service he provided. He was very prompt with all his responses and has shown very high integrity while helping me navigate through my options. I'd be more than happy to recommend Alex to anyone."
We responded:
"Catherine, thank you very much for taking the time to recognize Alex and all he does to help customers. We appreciate your kind words and we will continue to work hard to provide you with great service. If you need any help with auto insurance or life insurance we are here to help. Have a fantastic day. - Marc Amesse State Farm Agent. "
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Jacky An

March 9, 2024

5  out of  5
rating by Jacky An
"I rarely write reviews, but Alex Dieguez deserves all the praise he can get. He spent a significant amount of time going over my insurance policies, explaining everything clearly. He wasn't pushy and genuinely focused on finding ways to save me money on coverage I actually needed. Dealing with insurance can be overwhelming, but Alex made the process smooth and stress-free. If you're looking for an honest and helpful agent, Alex Dieguez is your guy!"
We responded:
"Hello Jacky. Thank you for your review and recognizing Alex. He embodies our office philosophy to serve others. I appreciate you taking the time to recognize his efforts. As you know, if we can assist you with any of your other auto insurance or life insurance needs, we are here to help. Have a great day. - Marc Amesse State Farm Agent. "
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John Harmon

March 6, 2024

5  out of  5
rating by John Harmon
"Excellent service"
We responded:
"Hi John. Thank you very much. I wish all the best in your adventure ahead. Thank you for taking the time to review the office. My team and I appreciate it and we appreciate you. All the best, John. - Marc Amesse State Farm Agent. "
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Tracy Handel

February 17, 2024

5  out of  5
rating by Tracy Handel
"I don't usually post reviews but Alexander Dieguez is the best thing that ever happened to State Farm. He spent so much time with us going over ever detail of every insurance policy we have, and helping us to find ways to reduce costs since insurance is sky rocketing. I am so grateful for someone who actually seems to care about the people who are buying insurance, and makes sure their needs are met without overpaying for things they do not need (that's what he did for us). Most policies are incomprehensible, so it was refreshing to have someone explain the details and breakdown the costs so that (for example) we didn't pay for a ridiculous amount of personal property that we don't have, but included items that we were underinsured for. He was also incredible with accommodating our busy schedules. Alexander Dieguez is the best State Farm insurance agent that we have every had!"
We responded:
"Tracy, thank you very much for recognizing Alex and his dedication to serve. I am excited to share your kind words with him. Thank you for taking the time to notice and give a review acknowledging his hard work. Thank you! "
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David Amesse

January 14, 2024

5  out of  5
rating by David Amesse
"Highly recommended, very responsive."
We responded:
"Haha. I am not sure a review from someone with my same last name is going to carry much weight, but I appreciate you anyway. Thanks for taking the time, Dave. I really appreciate that you got a lot out of the interaction with Mimi. My team works hard serve well. Have a great day. -Marc "
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Topher Robles

September 14, 2023

5  out of  5
rating by Topher Robles
"Marc Amesse’s agency is amazing! I received a call today from Alex, an associate at Marc’s agency, he was following up on an auto quote we worked on a couple years ago but it didn’t pencil out. Alex wanted to see if we could revisit it and see if they could offer a competitive quote. Not only was I impressed he reached out to see if he could help in any way, he wasn’t pushy, and didn't try some sleazy sales tactic to get our additional business. Alex was very professional, polite, understanding, patient and just a good honest guy who was shooting me straight with no alternative motives. He took the time to go over every detail of our current policy, what the new policy would look like, etc., he was very thorough! This is one of the reasons we stick with Marc for our homeowners/flood insurance needs, he and his staff are committed to helping our local families with good honest information so we can make the best decisions going forward. Alex, keep up the good work, I really appreciate your time!! If you’re looking for a great local insurance agency, you need to talk with Marc and his team! Best Regards, Topher"
We responded:
"Hello Topher! Thank you very much for the kind review. Taking time out of your busy day to write a review is an honor. Thank you. My team and I work very hard to serve our customer well. We want to help, coach and teach. We don't want to sell you. We want to help you. Thank you for acknowledging Alex and his desire to provide you great service and care. Please don't ever hesitate to reach out. I appreciate the opportunity to serve you. "
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Stephen Marcus Haidet

February 13, 2023

5  out of  5
rating by Stephen Marcus Haidet
"Best insurance customer service around"
We responded:
"Thank you, Marcus. I appreciate the opportunity to serve you. Have a great week. "
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Lisa Soderin

February 11, 2023

5  out of  5
rating by Lisa Soderin
"Marc is second to none when it comes to all of your insurance and investment needs! We have been with him for years and will never switch!! Highly recommend!"
We responded:
"Thank you, Lisa! I truly enjoy helping you. I appreciate you very much. Thanks for always being awesome. "
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JoAnn White

December 29, 2022

5  out of  5
rating by JoAnn White
"I recently had a mishap on 101 and had to put off the road. I called my State Farm agent Mark Amesse and spoke to Claudette who was absolutely amazing! She immediately took charge, she made sure I was ok, and arranged a place for me to get my car to. I’m very thankful for Claudette and State Farm."
We responded:
"Hello JoAnn. Thank you very much for the kind words. Claudette is amazing and loves to help. We are both very happy she had a chance to serve you. Reach out anytime. Have a great weekend. "
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Rodrigo Gutierrez

July 6, 2022

5  out of  5
rating by Rodrigo Gutierrez
"Just to share with others .me and wife been doing business with marc and his team for several years .they are more than professional. Always answer any question for us .we are more than happy. Thanks"
We responded:
"Hi Rodrigo. I have absolutely enjoyed our relationship over the years. Thank you for always being so great to talk to. It is a pleasure to serve. All the best in the new year. Happy 2023. "
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Rayven Sami Williams

June 17, 2022

5  out of  5
rating by Rayven Sami Williams
"Always good cheer very helpful honest and caring . I don't bother going anywhere else because I know that I'll get the best that's out there . Thanks Ya All"
We responded:
"Rayven, thank you very much. It is always a pleasure to serve you. We appreciate you."
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Mona Rae

June 16, 2022

5  out of  5
rating by Mona Rae
"Honest friendly people, just like a good neighbor, seriously! Thanks Marc for all the great service over the years"
We responded:
"Mona…(long happy breath)…thank you! You are amazing. Thank you very much. We love helping you."
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william cusick

May 2, 2022

5  out of  5
rating by william cusick
"Outstanding service and support through every aspect of life's changes. Marc and his team are outstanding! They are responsive and always willing to make sure your questions are answered."
We responded:
"Thank you very much, William. I appreciate the opportunity to serve. Reach out anytime."
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Devon Combe

January 18, 2022

5  out of  5
rating by Devon Combe
"Marc and his team are always quick to respond, friendly and caring about your needs, and selfless about their craft. They explain insurance and the way it intersects with your life in a way that is personal and specific to you and not in a way that is about making them more money. Marc is synonymous with integrity and compassion. Even after moving away from the SLO area, I will still use him for all my insurance needs."
We responded:
"Devon, you are too kind. Thank you very much for allowing us to serve you. I appreciate your kind words. I will pass this on to the team."